Hardwiring excellence : (Record no. 1881)

MARC details
000 -LEADER
fixed length control field 01916nam a2200265Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field NUCLARK
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250624100850.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230217s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780974998602
040 ## - CATALOGING SOURCE
Original cataloging agency NUCLARK
Transcribing agency NUCLARK
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number RA 971 .S78 2005
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Studer, Quint
Relator term author
245 #0 - TITLE STATEMENT
Title Hardwiring excellence :
Remainder of title purpose, worthwhile work, making a difference /
Statement of responsibility, etc. Quint Studer
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Gulf Breeze, Florida :
Name of publisher, distributor, etc. Fire Starter Publishing,
Date of publication, distribution, etc. c2003
300 ## - PHYSICAL DESCRIPTION
Extent iv, 285pages :
Other physical details illustrations ;
Dimensions 23 cm.
365 ## - TRADE PRICE
Price amount PHP240.00
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Foreword -- Introduction -- Chapter One: My journey to becoming a fire starter -- Chapter Two: Healthcare Flywheel -- Chapter Three: Principle 1: Commit to Excellence -- Chapter Four: Principle 2: Measure the Important Things -- Chapter Five: Principle 3: Build a Culture Around Service -- Chapter Six: Principle 4: Create and Develop Leaders -- Chapter Seven: Principle 5: Focus on Employee Satisfaction -- Chapter Eight: Principle 6: Build Individual Accountability -- Chapter Nine: Principle 7: Align Behaviors with Goals and Values -- Chapter Ten: Principle 8: Communicate at All Levels -- Chapter Eleven: Principle 9: Recognize and Reward Success --Conclusion -- Acknowledgments -- Resources -- Index.
520 ## - SUMMARY, ETC.
Summary, etc. "Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since."
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element HEALTH SERVICES ADMINISTRATION
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element MEDICAL CARE
General subdivision QUALITY CONTROL
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element LEADERSHIP
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     Non-fiction NU Clark NU Clark Circulation 01/05/2023 Purchased - Book Sale 240.00   GC RA 971 .S78 2005 NUCLA000001881 02/17/2023 01/05/2023 Books

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