MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02187nam a22003137a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
NUCLARK |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20250227102920.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
250227b ph ||||| |||| 00| 0 eng d |
| 022 ## - INTERNATIONAL STANDARD SERIAL NUMBER |
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| International Standard Serial Number |
0261-5177 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
NUCLARK |
| Transcribing agency |
NUCLARK |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
He, Xuehuan |
| Relator term |
author |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
The effect of destination employee service quality on tourist environmentally responsible behavior : |
| Remainder of title |
a moderated mediation model incorporating environmental commitment, destination social responsibility and motive attributions / |
| Statement of responsibility, etc. |
Xuehuan He [and four others]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
United Kingdom : |
| Name of publisher, distributor, etc. |
Elsevier Ltd., |
| Date of publication, distribution, etc. |
c2021. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
14 pages ; |
| Other physical details |
tables, figures. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (pages 12-14). |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
In a destination context, the impact of employee service quality on tourist environmentally responsible behavior (ERB) is examined using a multimethod approach that includes an intercept survey and four experiments. Destination employee service quality has a positive relationship with tourist ERB which is fully mediated by environmental commitment and moderated by destination social responsibility (DSR). The presence (vs. absence) of DSR attenuates the negative effect of low service quality on tourist ERB; while environmental commitment plays a mediation role only when DSR is absent. DSR motive attributions (altruism vs. egoism) also moderate the relationship between destination employee service quality and tourist ERB. When DSR is attributed to altruism (vs. egoism), low service quality does not lead to low environmental commitment and then low tourist ERB. Theoretical and managerial implications are discussed. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
SERVICE QUALITY |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ENVIRONMENTALLY RESPONSIBLE BEHAVIOR |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ENVIRONMENTAL COMMITMENT |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
DESTINATION SOCIAL RESPONSIBILITY |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
MOTIVE ATTRIBUTIONS |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Cheng, Jin |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Swanson, Scott R. |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Su, Lujun |
| Relator term |
author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Hu, Dongbin |
| Relator term |
author |
| 773 ## - HOST ITEM ENTRY |
|---|
| Title |
Tourism Management |
| Related parts |
Volume 90 (June 2022) |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://doi.org/10.1016/j.tourman.2021.104470">https://doi.org/10.1016/j.tourman.2021.104470</a> |
| Public note |
Available online; subscription required |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Continuing Resources |
| Suppress in OPAC |
No |
