The essential personnel sourcebook / David Jay ; Ros Jay, series editor

Includes bibliographical references.

Introduction -- Recruitment -- Recruitment difficulties --Flexible working -- Equal Opportunities employment -- Salaries, bonuses and benefits --- Staff relations -- Unions and staff consultation -- Industrial tribunals -- Redundancies -- Staff attitudes -- Staff behavior -- Communication -- Staff effectiveness -- Absence from work -- Hours and Holidays -- Time management -- Motivation -- Teams -- Personal Development -- Methods of pay -- Discipline -- Training -- Investment in training -- Basic skills problems -- Approaches to training -- Training formats -- Career Development -- Health and Safety -- Work-related illnesses -- Smoking -- Alcohol -- Health and safety management -- Health -- Towards the millennium -- Trends and issues -- Information technology -- Homeworking -- Foreign language skills -- Appendix 1: How to read statistics -- Appendix 2: Contact addresses

2nd revised edition of a sourcebook for researchers, HR managers, department managers and employees seeking reliable up-to-date personnel data in one volume. Contributors ACAS, the Department of Education & Employment, the Health & Safety Executive and the Institute of Personnel & Development.