How to listen and how to be heard : inclusive conversation at work / Alissa Carpenter
Material type:
- 9781632651631
- HD 30.3 .C37 2020
Item type | Current library | Collection | Call number | Materials specified | Status | Date due | Barcode |
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NU Clark Circulation | Non-fiction | GC HD 30.3 .C37 2020 (Browse shelf(Opens below)) | Available | NUCLA000002917 |
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Includes bibliographical references and index.
Acknowledgements -- Introduction -- Part I: The advantages of our differences -- Part II: Communication styles matter -- Part III: Change is the only constant -- Part IV: Be comfortable with uncomfortable -- Part V: The power of relationship building -- Humanizing our workplace pledge -- Notes -- Index.
"For anyone who has ever felt their voice isn't heard at work. This is a guide on how to empower yourself and others to communicate with people who think, act, and experience things differently than you do, and do so with more confidence, candor, and authenticity.
Too often, people avoid difficult conversations; but these discussions often need to happen to bring people together so we can all succeed.
There’s no denying that our workplaces are more diverse than ever. Age, race, gender—there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations.".
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