Never split the difference : negotiating as if your life depending on it / Chris Voss with Tahl Raz

By:

Voss, Chris [author]

Contributor(s):

Raz, Tahl [co-author]

Material type: Text

TextPublication details: New York : Harper Business, c2016Description: 274 pages ; 17 cmISBN:

9780062872302

Subject(s):

LOC classification:

BF 637 .V67 2016

Contents:

Chapter 1. The new rules -- Chapter 2. Be a mirror -- Chapter 3. Don't feel their pain, label it -- Chapter 4. Beware "Yes"-master "No" -- Chapter 5. Trigger the two words that immediately transform any negotiation -- Chapter 6. Bend their reality -- Chapter 7. Create the illusion of control -- Chapter 8. Guarantee execution -- Chapter 9. Bargain hard -- Chapter 10. Find the black swan.

Summary: "Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances. After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life."

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode
Books	NU Clark Circulation	Non-fiction	GC BF 637 .V67 2016 (Browse shelf(Opens below))		Available		NUCLA000003030

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Previous	GC BF 637 .S84 2008 Counseling the culturally diverse : theory and practice /	GC BF 637 .S88 2015 Reflections of a man /	GC BF 637 .T46 2014 Against the odds : true stories of forgiveness and healing /	GC BF 637 .V67 2016 Never split the difference : negotiating as if your life depending on it /	GC BF 637 .W75 2012 What's next? : navigating transition to make the rest of your life count /	GC BF 637 .Z56 2019 Mindfulness for all : the wisdom to transform the world /	GC BF 67 .C37 1936 How to win friends & Influence People /	Next

Includes index.

"Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances. After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life."

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