Be exceptional : master the five traits that set extraordinary people apart / Joe Navarro

By:

Navarro, Joe [author]

Contributor(s):

Poynter, Toni Sciarra [coauthor]

Material type: Text

TextPublication details: New York : Willaim Morrow, c2021.Description: 271 pages ; 23 cmISBN:

9780063113473

Subject(s):

LOC classification:

HM 1261 .N38 2021

Contents:

Before We Begin -- CHAPTER 1 Self-Mastery -The Heart of the Exceptional -- CHAPTER 2 Observation-Seeing What Matters -- CHAPTER 3 Communication-From Informative to Transformative -- CHAPTER 4 Action-Make It Timely, Ethical, and Prosocial -- CHAPTER 5 Psychological Comfort-The Most Powerful Strength Humans Possess -- Final Thoughts -- Acknowledgments -- Bibliography and References -- Index.

Summary: "Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by: Self-Mastery: To lead others, you must first demonstrate that you can lead yourself. Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation. Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire. Action: Build shared purpose and lead by example. Psychological Comfort: Discover the secret ingredient of exceptional individuals. Be Exceptional is the culmination of Joe Navarro’s decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro’s FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come."

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Holdings
Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode
Books	NU Clark Circulation	Non-fiction	GC HM 1261 .N38 2021 (Browse shelf(Opens below))		Available		NUCLA000003040

Includes bibliographical references and index.

"Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by:

Self-Mastery: To lead others, you must first demonstrate that you can lead yourself.

Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation.

Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire.

Action: Build shared purpose and lead by example.

Psychological Comfort: Discover the secret ingredient of exceptional individuals.

Be Exceptional is the culmination of Joe Navarro’s decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro’s FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come."

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