Front office systems and procedure / Elpedia Masan Marte-Lago [and] Jenette R. Lim
Material type:
- 9789719655732
- TX 911 .L34 2024
Item type | Current library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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NU Clark Filipiniana | Non-fiction | FIL TX 911 .L34 2024 c.1 (Browse shelf(Opens below)) | c.1 | Available | NUCLA000004157 | ||
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NU Clark Filipiniana | Non-fiction | FIL TX 911 .L34 2024 c.2 (Browse shelf(Opens below)) | c.2 | Available | NUCLA000004158 |
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No cover image available | No cover image available | No cover image available | ||
FIL TX 910 .R67 2021 Food and beverage services / | FIL TX 911 .C37 2013 The Hospitality industry an introduction / | FIL TX 911 .L34 2024 c.1 Front office systems and procedure / | FIL TX 911 .L34 2024 c.2 Front office systems and procedure / | FIL TX 911 .M43 2016 c.1 Hotel and Resort Front Office Management / | FIL TX 921 .B35 2019 c.1 Catering Management / | FIL TX 921 .B35 2019 c.2 Catering Management / |
Includes bibliographical references and index.
Preface -- Acknowledgments -- Glossary of terms -- List of figures -- List of abbreviations -- Chapter 1 Front office department -- Chapter 2 Reservation -- Chapter 3 Reception -- Chapter 4 Telephone exchange -- Chapter 5 Billing -- Chapter 6 Bell service -- Chapter 7 Business center -- Bibliography -- Index
The book designed for all students of hospitality management to lead students to explore how front office is applied and important in hospitality industry. The book discuss the nature of front office theories, practices and procedures through explorations, affective understanding and critical and higher order thinking exercises while learning the different front office procedures and skills.
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