Firms' response to the COVID-19 crisis in the tourism industry : effects on customer loyalty and economic performance / Francesca Magno and Fabio Cassia.

By: Contributor(s): Material type: TextTextPublication details: United Kingdom : Routledge, c2022. Description: pages 263-265 ; figureISSN:
  • 1303-2917
Subject(s): Online resources: In: Anatolia Volume 33, Number 2 (June 2022)Summary: Tourism firms have been severely affected by the COVID-19 crisis as a result of lockdowns and strict health regulations imposed by national authorities (Kreiner & Ram, 2020).
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Includes bibliographical references (pages 263-265).

Tourism firms have been severely affected by the COVID-19 crisis as a result of lockdowns and strict health regulations imposed by national authorities (Kreiner & Ram, 2020).

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