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Front Office Services / Victor A. Caylao Jr.

By: Material type: TextTextPublication details: Quezon City : Great Books Trading, c2018Description: 152 pagesISBN:
  • 9789719645528
Subject(s): LOC classification:
  • TX 911.3 .C39 2018
Contents:
Preface -- Acknowledgements -- Module 1: Introduction to front office services -- Module 2: Tourism and hospitality industry -- Module 3: Guest cycle -- Module 4: Receive and process reservation -- Module 5: Customer relations -- Module 6: Provide accomodation reception services -- Module 7: Conducting night audit -- Module 8: Providing club reception services.
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Item type Current library Collection Call number Materials specified Status Date due Barcode
Books Books NU Clark Filipiniana Non-fiction FIL TX 911.3 .C39 2018 (Browse shelf(Opens below)) Available NUCLA000000905

Preface -- Acknowledgements -- Module 1: Introduction to front office services -- Module 2: Tourism and hospitality industry -- Module 3: Guest cycle -- Module 4: Receive and process reservation -- Module 5: Customer relations -- Module 6: Provide accomodation reception services -- Module 7: Conducting night audit -- Module 8: Providing club reception services.

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