TY  - BOOK
AU  - Välikangas, Liisa
TI  - The resilient organization: how adaptive cultures thrive even when strategy fails 
SN  - 9780071663663
AV  - HD 49 .V35 2010 
PY  - 2010///
CY  - New York
PB  - McGraw Hill, 
KW  - CRISIS MANAGEMENT
KW  - CRISIS MANAGEMENT - CASE STUDIES
KW  - ORGANIZATIONAL CHANGE - CASE STUDIES
N1  - Includes bibliographical references and index; Preface: A Note on Personal Resilience -- Part One: Why Resilience Now? -- Chapter 1: The Newly Fallen World Rising: Resilience Reform -- Chapter 2: Fallen Eagles: Bet on Resilience, Not on Strategy -- Chapter 3: Parts More Resilient than the Whole -- Part Two: Step 1. Managing the Consequences of Past Performance -- Chapter 4: Performative Traps -- Chapter 5: Case Study: Innovation Trauma and Resilience -- Part Three: Step 2. Building Resilience into the Organization -- Chapter 6: Why Leadership Matters, but It Is Not Sufficient -- Chapter 7: Resourceful, Robust, and Adaptive: The Building Blocks of Organizational Resilience -- Chapter 8: Sisu: Resilience as Inner Strength -- Chapter 9: Case Study: Resilience in Action—Building Reservoirs for Change -- Chapter 10: Case Study: Imaginative Thinking in Action—The Case of the ODDsters at AT&T -- Part Four: Step 3.  Rehearsing a Culture of Resilience -- Chapter 11: Postcard No. 1 from the Silicon Valley, California: For the Love of It!—The Resilience of Amateurs -- Chapter 12: Postcard No.2 from Hanover, New Hampshire: "We Want Our Country Back!"—The Emergence and Resilience of Open Organizing -- Chapter 13: Postcard No. 3 from San Jose, California: The Tempered Radicalism and Management Practices That Stick -- Chapter 14: Postcard No. 4 from Woodside, California: The Challenge of Inventive Experimentation to Management Research—Or, Who Is Responsible for Developing New Management Practice? -- Conclusion: Bridging the Resilience Gap -- Endnotes -- Reference -- Index
N2  - "It means you are not a prisoner of  past performance, good or bad; you don't rely on the right leader alone for success but build the capability to be resilient into the organization. You constantly rehearse the culture of anticipating and responding to change, and you innovate even when you don't yet need to.

You don't just survive, you thrive—amidst challenge and opportunity."
ER  -