Xu, Yang

Enjoyment, convenience or both? Investigating key attributes for consumers to use interactive self-service technology in restaurants / Yang Xu, EunHa Jeong and Ahmed E. Baiomy - United Kingdom : Routledge, c2022. - pages 164-167 ; 1 table.

Includes bibliographical references (page 167).

Restaurant interactive self-service technology (SST), such as self-service kiosks and tabletop tablets located in establishments, refers to technological interfaces that allow restaurant customers to communicate with merchants to plan, produce, and conclude services without employee interventions (Xu et al., 2020).

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SST