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Enjoyment, convenience or both? Investigating key attributes for consumers to use interactive self-service technology in restaurants / Yang Xu, EunHa Jeong and Ahmed E. Baiomy

By:

Xu, Yang [author]

Contributor(s):

Material type: Text

TextPublication details: United Kingdom : Routledge, c2022.Description: pages 164-167 ; 1 tableISSN:

1303-2917

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Online resources:

Available online; subscription required

In: Anatolia Volume 33, Number 1 (March 2022)Summary: Restaurant interactive self-service technology (SST), such as self-service kiosks and tabletop tablets located in establishments, refers to technological interfaces that allow restaurant customers to communicate with merchants to plan, produce, and conclude services without employee interventions (Xu et al., 2020).

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Item type	Current library	Collection	Call number	Materials specified	Status	Date due	Barcode
Continuing Resources	NU Clark Journals	Periodicals			Available

Includes bibliographical references (page 167).

Restaurant interactive self-service technology (SST), such as self-service kiosks and tabletop tablets located in establishments, refers to technological interfaces that allow restaurant customers to communicate with merchants to plan, produce, and conclude services without employee interventions (Xu et al., 2020).

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