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1.
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Understanding resort service quality through customer complaints / Aswin Sangpikul by
  • Sangpikul, Aswin [author]
Source: Anatolia
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: United Kingdom : Routledge, c2022
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2.
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Development and validation of a casino service quality scale : a holistic approach / Gregory T. Bradley and Wei Wang. by
  • Bradley, Gregory T [author]
  • Wang, Wei [author]
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: United Kingdom : Elsevier Ltd., c2021
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3.
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The effect of destination employee service quality on tourist environmentally responsible behavior : a moderated mediation model incorporating environmental commitment, destination social responsibility and motive attributions / Xuehuan He [and four others]. by
  • He, Xuehuan [author]
  • Cheng, Jin [author]
  • Swanson, Scott R [author]
  • Su, Lujun [author]
  • Hu, Dongbin [author]
Source: Tourism Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: United Kingdom : Elsevier Ltd., c2021
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4.
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Identifying the strategic implications of service attributes of wedding banquet halls for market competition and risk management / Ching-Chan Cheng [and four others]. by
  • Cheng, Ching-Chan [author]
  • Wu, Hung-Che [author]
  • Tsai, Ming-Chun [author]
  • Chang, Ya-Yuan [author]
  • Chen, Cheng-Ta [author]
Source: International Journal of Hospitality Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam : Elsevier Ltd., c2020
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