Front Office Services / Victor A. Caylao Jr.
Material type:
- 9789719645528
- TX 911.3 .C39 2018
Contents:
Preface -- Acknowledgements -- Module 1: Introduction to front office services -- Module 2: Tourism and hospitality industry -- Module 3: Guest cycle -- Module 4: Receive and process reservation -- Module 5: Customer relations -- Module 6: Provide accomodation reception services -- Module 7: Conducting night audit -- Module 8: Providing club reception services.
Item type | Current library | Collection | Call number | Materials specified | Status | Date due | Barcode |
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NU Clark Filipiniana | Non-fiction | FIL TX 911.3 .C39 2018 (Browse shelf(Opens below)) | Available | NUCLA000000905 |
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Preface -- Acknowledgements -- Module 1: Introduction to front office services -- Module 2: Tourism and hospitality industry -- Module 3: Guest cycle -- Module 4: Receive and process reservation -- Module 5: Customer relations -- Module 6: Provide accomodation reception services -- Module 7: Conducting night audit -- Module 8: Providing club reception services.
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