Strategic Management in Tourism and hospitality with total quality management / Don M. Magpantay
Material type:
TextPublication details: Sta. Cruz Manila Edric, 2021.Description: 124 pages : illustrations ; 25 cmISBN: - 9786218179547
- TX 911.3 .M34 2021
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NU Clark Filipiniana | Non-fiction | FIL TX 911.3 .M34 2021 (Browse shelf(Opens below)) | Available | NUCLA000000131 |
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| FIL TX 911.3 .F33 2020 c.2 Cost Control in Hospitality Industry / | FIL TX 911.3 .L43 2018 Leadership and personality development / | FIL TX 911.3 .M27 2021 Quality service management in tourism and hospitality / | FIL TX 911.3 .M34 2021 Strategic Management in Tourism and hospitality with total quality management / | FIL TX 911.3 .M34 2023 c.1 Operations management in tourism and hospitality industry / | FIL TX 911.3 .M34 2023 c.2 Operations management in tourism and hospitality industry / | FIL TX 911.3 .M34s 2023 c.1 Strategic management in tourism and hospitality with total quality management / |
1. The nature of strategic planning -- 2. The business vision and mission -- 3. Analyzing a company's external environment -- 4. Analyzing a company's resources and competitive position -- 5. Crafting strategy : the quest for competitive advantage -- 6. Strategy analysis and choice -- 7. Executing the strategies : management and operations. -- 8. Executing the strategies : marketing, finance/accounting,r&d and mis issuees -- 9. Corporate governance ethics -- 10. Total quality management systems : hospitakity and Tourism management.
"Strategic management and total quality management (TQM) are essential for achieving success in the tourism and hospitality industry by aligning business goals with quality service delivery. involves formulating and implementing strategies to achieve organizational goals. In the tourism and hospitality sectors, this process is critical due to the industry's dynamic nature, which heavily relies on customer satisfaction and operational efficiency."
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